– Processing Time
We strive to provide you with the fastest delivery, normally, We ship the goods within 3-5 days after placing the order, Out-of-stock or pre-order items will be shipped out within 7-14 days after you place an order.
– Where do we ship to?
We ship to the following countries! Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.
Canada, Mexico, Puerto Rico, United States of America
Austria, Belgium, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Greenland, Kosovo, Latvia, Monaco, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Romania, United Kingdom
Hong Kong, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand
US orders: Orders are processed 7 days a week, but they can only be shipped from Monday to Friday.
International orders: Orders are processed and shipped from Monday to Friday. Usually delivered within 7-14 working days. Any orders completed during the weekend will be sent out on the following Monday (depending on the holiday).
– Note regarding COVID-19
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 3-5 business days delay. We apologize for any inconvenience and are working hard to get you your Jewelry as soon as we can. Thank you so much for your patience and understanding!
–Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
–The standard of shipping
FREE SHIPPING SITEWIDE
–What to do if parcel has not reached me within the normal time frame?
We are welcome any email about your confuse including but not limited to order status, shipping problem even information change, we will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 60 business days, please contact us at firstname.lastname@example.org. We will take immediate remedial actions.
–The shipping timeline